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Computerworld Business Critical
Weekly insights and advice on using technology to achieve small business success
May 08, 2025
Real-world use cases for agentic AI
While genAI chatbots are mostly deployed as assistants or copilots, agentic AI allows companies to automate entire business processes and fundamentally transform operations. Here's how they're doing it.
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Sponsored by Snapdragon: Choosing Your Next PC Fleet - The Questions That Matter Most
Confidently choose AI PCs with our free guide, preparing you to meet current and future organizational needs and advanced technology, improving hybrid workforce capabilities and security, and transforming IT management.
Rethinking digital transformation for the agentic AI era
Generative and agentic AI have the potential to revolutionize not just digital strategies and outputs but your digital organization itself. Here are three areas where CIOs should take AI's lead in reorganizing how digital transformation work gets done.
How Insider Threats Are Evolving in 2025
Insider threats are no longer just about disgruntled employees. In 2025, threat actors are recruiting from within—sometimes using underground "job boards" to find insiders willing to sell credentials, plant malware, or steal data. In this episode of Today in Tech, host Keith Shaw talks with Ryan LaSalle, CEO of Nisos, about how insider threats are evolving and how companies can detect and prevent them.
Johnson Controls rethinks IT for the cloud-native and AI era
The fire, HVAC, and security equipment manufacturer is building in-house IT capacity and know-how after years of overly relying on technology partners, CDIO Vijay Sankaran says.
IT leaders see big business potential in small AI models
Better equipped to deliver business-specific AI apps, small language models (SLMs) could soon outpace LLM use in the enterprise, thanks to their agile, cost-efficient, task-targeted nature.
Attack of the AI crawlers
Unlike their search engine counterparts, scraper bots in search of content for genAI model training often go where site owners tell them not to go. Some sites are getting hit millions of times and incurring massive bandwidth charges. What can IT do?
India-Pakistan conflict underscores your C-suite's need to prepare for war
Despite escalating geopolitical conflicts, most companies have not formalized up-to-date plans on how to navigate complex scenarios that could have dire impacts on their operations and business.
Postman integrates AI agent creation through API workflow platform
Developers looking to create agentic AI workflows can now discover, test and integrate APIs and large language models (LLMs) through Postman's AI Agent Builder. Taylor Pechacek, Head of Product, Collaboration Core at Postman, demonstrates key features of the API Builder, which includes discovery, testing and deploying of AI agents through API discovery.
What is an AI PC? The power of artificial intelligence locally
AI PCs feature integrated processors, accelerators and software specifically designed to handle complex AI workloads. While they also incorporate GPUs and CPUs, AI PCs contain a critical third engine: a neural processing unit (NPU).
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